In a proactive measure to address concerns and enhance efficiency, Chief Minister (CM) Punjab Mohsin Naqvi conducted an impromptu visit to the Police Khidmat and Tahaffuz Markaz Liberty.
During this surprise inspection, CM Naqvi promptly addressed complaints regarding delays in license renewal and issued crucial instructions to expedite the re-driving test period to a maximum of two weeks.
Engaging with citizens waiting in long lines, CM Naqvi personally interacted with individuals seeking licenses and learner permits, gaining valuable insights into their experiences.
Recognizing the substantial crowd at the entrance, he instructed the installation of canopies to provide comfort, especially in the cold weather.
During his thorough inspection of the driving license office in Liberty, CM Naqvi responded to citizens’ grievances about prolonged waiting times.
To address these concerns, he announced a significant change, effective December 25th, allowing citizens to schedule appointments in advance when visiting the service center.
Moreover, CM Naqvi revealed plans for the imminent availability of license and learner application installations on both Android and Apple platforms, enhancing accessibility for applicants.
Emphasizing the government’s commitment to convenience, he assured citizens that license applications could soon be processed seamlessly through the website.
In a broader context, Chief Minister Naqvi hinted at upcoming improvements in the working environment of police stations, aligning with the positive changes witnessed in service centers.
High-ranking officials, including the Inspector General of Police, CCPO, and other key personnel, accompanied CM Naqvi during this visit, highlighting the government’s collaborative approach toward enhancing public services