ISLAMABAD: Daraz has introduced a customer-centric change by extending its return policy for Marketplace products from 7 to 14 days, demonstrating its unwavering commitment to elevating customer satisfaction. This policy revision is designed to create a more convenient and seamless online shopping experience for millions of customers on the platform, while simultaneously aiding Marketplace Sellers in building trust.
Daraz has consistently led the e-commerce industry, and this recent adaptation highlights the company’s proactive approach to not only meeting but surpassing customer expectations.
Ahmed Tanveer, Chief Operating Officer of Daraz Pakistan, commented, ‘We recognize the evolving needs of our customers and consistently strive to offer them unmatched flexibility and convenience. Through the extension of our return policy and the introduction of a return pick-up service, we aim to provide an even more reassuring shopping experience, instilling additional confidence in our customers with every purchase they make.’
These cities include Faisalabad, Peshawar, Islamabad, Multan, Karachi, Lahore, Rawalpindi, Bahawalpur, Okara, Sahiwal, Sialkot, Sargodha, Gujranwala, Jehlum, Gujrat, Abbottabad